Common questions
How do guests join my party?
Three ways, and none of them need the app. Guests can scan the QR code, type the 6-digit party code, or just be nearby. On iPhone an App Clip opens instantly. On any other phone the voting page opens in the web browser.
Do my guests need to install anything?
No. Only the host needs the app. Everyone else votes from a web page that opens straight away.
Do I need Apple Music?
The host does, because the host's device is what actually plays the music. Guests need nothing.
Does the Apple TV app take over my speakers?
No, and that is the point of it. The Apple TV shows now playing, the live queue, synced lyrics and a join QR code, while the music keeps playing from the host phone. Your speakers are never interrupted.
The queue isn't updating for my guests
Make sure the host device has the latest version from the App Store. The host publishes the play order to everyone else, so an out-of-date host is the usual cause.
How do I cancel a subscription?
Apple manages subscriptions, not us. Open the Settings app, tap your name, tap Subscriptions, choose Jukebox and cancel there. You keep access until the period you already paid for ends.
How do I delete my account and my data?
Open Jukebox, go to Settings, tap your profile, then Delete Account. That permanently removes your profile, your parties, your votes and anything you sent us.
How do I get early access to new features?
Tap Settings → Join the Beta in the app and leave your email. Beta testers get new features first through TestFlight.
More reading
Guides and comparisons
The Jukebox blog covers how to let guests vote on party music, join without a code, and how Jukebox compares to Festify and Spotify Jam.
Privacy policy
Read the Jukebox privacy policy.